How to Delete Your CrushOn AI Account: Complete 2026 Guide
Account deletion on CrushOn AI requires two separate actions if you have an active subscription: cancel the subscription and then delete the account. Doing only the account deletion does not automatically stop billing. Do this in order.
Step 1: Cancel Your Subscription
If you are on a paid plan, cancel first. The subscription lives at the payment processor level, not just the account level.
Subscribed via the CrushOn AI website:
- Log in to crushon.ai
- Go to Account Settings
- Find the Subscription section
- Click Cancel Subscription
- Confirm the cancellation
- Verify the status shows "Cancels on [date]" — that confirms it
Subscribed via Google Play:
- Open Google Play Store
- Tap your profile icon (top right)
- Tap Subscriptions
- Find CrushOn AI
- Tap Cancel subscription
- Follow the confirmation steps
Subscribed via iOS App Store:
- On your iPhone, go to Settings
- Tap your Apple ID at the top
- Tap Subscriptions
- Find CrushOn AI
- Tap Cancel
After cancellation, access continues through the end of the paid period. No refund for the current period.
Step 2: Delete the Account
With subscription cancelled (or if you were on the free tier):
On web:
- Log in to crushon.ai
- Click your profile icon
- Go to Account Settings
- Scroll to the bottom — find Delete Account
- Click it and read the confirmation dialog
- Enter your password when prompted
- Confirm
On Android app:
- Open the app
- Tap profile icon
- Tap Settings
- Scroll to Delete Account
- Follow confirmation steps
If you cannot find the Delete Account option:
Contact support at info@crushon.ai with your account email and a request to delete your account. They are obligated to process deletion requests.
What Deletion Actually Does
Deleted:
- Your account credentials and profile
- All conversation history
- Private characters you created
- Remaining coin balance (non-refundable)
- Remaining subscription days if mid-period (non-refundable)
Not automatically deleted:
- Public characters you created — these remain in the library unless you delete them manually before account deletion
- Data retained by CrushOn AI for legal compliance purposes — platforms legally retain some data for a mandated period even after deletion
Before You Delete: Checklist
Delete public characters first. Go to your character list, delete each public character individually. If you delete your account without doing this, your characters stay in the library under your (now deleted) account.
Screenshot any important conversation content — you lose access to it permanently.
Confirm billing is cancelled. Check your payment method (credit card statement, Google Play, Apple) to confirm no active recurring charge exists.
Check coin balance. If it is significant and you spent real money on it, be aware it is not refundable after deletion.
Data Retention After Deletion
Deleting your account removes your access to the platform. CrushOn AI, like most commercial platforms, retains some data after deletion for:
- Legal compliance and fraud prevention
- Fulfilling contractual obligations
- Responding to legal requests
Their privacy policy governs what specifically is retained and for how long. If you have specific data deletion concerns beyond account deletion, contact info@crushon.ai with a specific data deletion request referencing applicable privacy law in your jurisdiction.
Frequently Asked Questions
No. Account deletion and subscription cancellation are separate steps. Cancel your subscription first from Account Settings (or through Google Play/App Store), then delete the account. Deleting the account without cancelling may leave an active billing subscription.
No. Cancellation stops future billing. You retain access through the end of the current paid period. CrushOn AI does not issue pro-rated refunds for unused subscription time.
Conversation history is deleted and inaccessible after account deletion. Save any content you want to keep before deleting.
Not through a standard account interface option. Contact info@crushon.ai with a specific data deletion request. You can also delete your conversation history manually from within the app before account deletion.
Account deletion typically processes within 24-72 hours. You may receive an email confirmation when complete.
If you subscribed through Google Play or the App Store, the subscription is managed by those platforms — deleting your CrushOn AI account does not cancel it there. Cancel directly through Google Play → Subscriptions or iPhone Settings → Subscriptions. Then contact info@crushon.ai with your account details to dispute any charges that occurred after deletion.